Last updated on: 2025-12-02

How to fix Error "Operation Code: 9 / Error Code: 10014" on Google Pixel

Couldn't activate service

There's an issue with your SIM profile. To fix the issue, contact your carrier.

Operation Code: 9

Error Code: 10014


After activating your eSIM via QR code or manual activation code, you may see the above error message on your Google Pixel phone.

Solution

Due to an issue with the way Google Pixel phones read eSIM QR codes, you need to use the Manual Activation Code to activate the eSIM on your phone.


DTDylan Tao

A Chinese traveler and adventurer with a deep passion for exploring the world. As an INFJ, he is naturally curious about new experiences, cultures, and ideas. At esimNB, he is responsible for customer support and technical assistance, maintaining close communication with users while sharing practical travel tips and helpful eSIM guides. His life motto is: Be confident, effortless, courageous, and authentic.

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